PRIVACY STATEMENT

This Privacy Statement applies to this website and governs the collection, use, and processing of personal data.

In accordance with the provisions of the EU General Data Protection Regulation (GDPR) (EU Regulation No. 2016/679 of 27 April 2016) and other relevant national data protection laws, we are committed to ensuring the privacy and security of your personal data.

As part of our operations, we may collect, store, and process personal data, and we are required to inform you of your rights and how your data is handled.

WHO WE ARE

We are LuxProvide S.A., a Luxembourg company based at Atrium Business Park, 31, Rue du Puits Romain, L-8070 Bertrange, Luxembourg.

As a data controller, we are responsible for the collection and processing of your personal data in accordance with the GDPR. Our goal is to protect your privacy and safeguard your personal data throughout its lifecycle.

COLLECTION OF PERSONAL DATA

We collect personal data in several situations, including but not limited to:

• When you apply for a job via our career section
• When you contact us through our online contact form
• When you visit our website and consent to the use of cookies

If you provide us with the personal data of third parties, you are required to inform those individuals of the processing of their data and provide them with a copy of this Privacy Statement.

TYPES OF PERSONAL DATA COLLECTED

In line with the principle of data minimisation, we only collect personal data that is necessary and relevant for the purposes for which it is processed. This data may include:

• Identification data: Name, surname, company name (if applicable), email address (if you use our contact form)
• Professional data: CV and related information (e.g., professional experience, photo) when relevant (if you if you are applying for a position)
• Website user data: User behaviour, interactions with advertisements, preferences, and engagement with social media

PURPOSES FOR PROCESSING YOUR PERSONAL DATA

We collect and process your personal data for the following legitimate purposes:

• To respond to inquiries, requests, or complaints that you submit through our contact forms
• To manage and assess job applications and recruitment processes
• To protect our legal interests in case of disputes or legal proceedings
• To compile internal statistics for improving our services and operations

We process your data based on one or more lawful grounds, including your consent, compliance with legal obligations, or interests.

Your personal data will not be used for purposes that are incompatible with the initial reasons for collection.

SHARING YOUR PERSONAL DATA

Your personal data is processed by our authorized staff members, all of whom are bound by confidentiality obligations.

We may also share your personal data with trusted third-party service providers (“processors”) who act on our behalf and follow our instructions under GDPR-compliant contracts. These processors assist with tasks such as IT operations and data storage.

In certain cases, our processors may engage their own subcontractors (“sub-processors”) to assist with specific tasks, but only for the purposes stated above. Our sub-processors are located within the European Economic Area (EEA).

With your consent, we may share your personal data with third-party cookie providers when you use our website.

Additionally, we may be required to disclose your personal data in response to legal obligations, such as complying with a court order, responding to subpoenas, or cooperating with law enforcement agencies.

YOUR RIGHTS

Under the GDPR, you have several important rights concerning your personal data, including:

• The right to access your personal data and request a copy
• The right to rectify inaccurate or incomplete personal data
• The right to object to the processing of your data (including for marketing purposes, where applicable)
• The right to request the restriction of the processing of your data in specific circumstances (e.g., if it is inaccurate)
• The right to request the erasure of your personal data when it is no longer necessary for the purposes for which it was collected
• The right to request the portability of your personal data, where technically feasible

To exercise these rights, please contact our Data Protection Officer (DPO) at: ul.px1752587309l@opd1752587309. We will respond to your request as promptly as possible, in accordance with applicable data protection laws.

Please note that these rights are not absolute, and there may be situations where we are unable to fulfil a request.

You also have the right to lodge a complaint with the Commission Nationale pour la Protection des Données (CNPD), the Luxembourg supervisory authority, located at 15, Boulevard du Jazz, L-4370 Belvaux, Luxembourg.

DATA SECURITY

We take the security of your personal data seriously and implement appropriate organisational, technical, and physical measures to protect it. These measures include safeguards against unauthorized access, loss, alteration, disclosure, or destruction of your personal data.

DATA RETENTION

Contact forms data can be retained for up to 10 years, unless a longer or shorter retention period is required by law.

In the case of an unsuccessful job application, your personal data will be deleted immediately, or retained for a maximum of 6 months if there is potential for future offers.

In some cases, we may anonymize personal data so that it no longer identifies individuals, in which case it may be kept indefinitely without restriction.

Once your personal data is no longer needed for the purposes for which it was collected, it will be securely deleted in compliance with applicable laws.

COOKIES

We use cookies on our website to improve your browsing experience and gather usage data. For detailed information on the types of cookies we use, please refer to our Cookie Policy.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

EMBEDDED CONTENT FROM OTHER WEBSITES

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to update or amend this Privacy Statement at any time to reflect changes in our data collection practices or to comply with legal requirements. We encourage you to review this statement periodically to stay informed about how we protect your personal data.

By continuing to use our website, you acknowledge that you have read and understood this Privacy Statement.